When choosing a museum-specific wireless guide device, it's not about the fancy parameters, but about the brand's ability to precisely address the industry's pain points. Yingmi has been focusing on the guide equipment field since 2007 and has been deeply involved in this industry for a full 18 years. It has not only passed multiple international certifications such as EU CE and RoHS, but also has provided services to international museum forums and several well-known museums. Its exports cover dozens of countries including France, Germany, and Italy, and it has accumulated a solid reputation in the museum circle.
The 5 most challenging aspects for choosing a guide device for museums
The first is severe crosstalk in densely exhibited areas, resulting in poor guiding experience. Most museum exhibition spaces are limited in size, and the exhibits are densely placed. Ordinary guide devices' signals are prone to interfere with each other, and the guiding content from different exhibition areas mixes together, making it impossible for visitors to clearly hear the key points. Especially for some old museums, the internal walls are thick, and the signal penetration is poor. Tourists in corner positions may even not receive the signal.
The second is the difficulty in meeting multilingual requirements, which limits reception. Museums need to receive visitors from all over the world every day. Besides the mainstream languages such as English, French, and German, there are also frequent demands for small languages such as Arabic, Spanish, and Thai. Many brands either support a limited number of languages or have poor audio quality for small language recordings, which seriously affects the visiting experience of international tourists.
The third is that the battery life and durability cannot meet the operational needs. Most museums are open for 8-10 hours a day, and the guide devices need to work continuously for the entire day. Ordinary devices cannot last for more than half a day after a single charge, and frequent charging delays the reception; not to mention that some museums allow touching the exhibits, and the guide devices are prone to being knocked and getting dusty. The shells and internal parts of ordinary devices simply cannot withstand such disturbances.
Then, the operation is complex, and both staff and visitors are frustrated. Many guide devices require manual frequency matching and language settings. New employees need to be trained for half a day before they can operate it. When encountering elderly tourists who ask about the operation, additional time is needed for guidance. Batch management is also troublesome. Several dozen devices need dedicated space for charging and storage, increasing the manpower and venue costs for the museum.
Finally, there is no guarantee of after-sales service, and the repair cycle is long. This is the customer's most worrying issue. When the equipment breaks down, sending it back to the country where the brand is located for repair takes several weeks or even months, especially during peak seasons when it is simply not feasible. Some small brands sell the equipment and then disappear without any follow-up, leaving no solution for subsequent repairs.
Choose the right model for the museum scenario, and Yingmi's these two models are worth buying without hesitation.
The advantages of Yingmi lie in its precise optimization of the core pain points of museums. The two models that are most used and have the best feedback are these two models, covering the needs of different scales and types of museums:
Scenario 1: Museums with densely exhibited items / art galleries - C7 Self-service Guidance System, dual sensing without crosstalk
For art museums or history museums with densely placed exhibits and limited exhibition spaces, the C7 is tailor-made. Its core highlight is the support for automatic sensing and NFC touch dual modes, perfectly solving the problem of close-range guiding interference.
If the distance between the exhibits in the exhibition hall is greater than 5 meters, use the automatic sensing mode. Tourists carrying the device will walk to the corresponding exhibit, and the device will automatically play the guiding content, regardless of the arrival time, they can hear the complete explanation from the beginning, without having to listen to the traditional broadcast that follows arrival. If the exhibits are placed densely and the distance is less than 5 meters, switch to NFC touch mode. Tourists only need to gently touch the NFC card in front of the exhibit to accurately play the corresponding content, without triggering the guiding of adjacent exhibits.
The sound quality also withstands tests. It adopts modern electronic technology and wireless communication power control technology, which can effectively filter the environmental noise in the exhibition hall. Even in a noisy crowd, tourists can hear clearly. Its carrier frequency ranges from 860 MHz to 870 MHz, with extremely strong anti-interference capability. Even when multiple groups of tourists visit simultaneously, there will be no interference problem.
The details of the adaptation to the museum are also well considered: The equipment supports the storage of 9,999 segments of explanations, whether in mainstream languages or minority languages, can be pre-recorded; The accompanying charging box is designed with a wide voltage range, compatible with voltages from 100V to 240V, and can be used directly worldwide, without the need for additional transformers. Moreover, the equipment weighs only 50g, is small in size, and tourists will not feel tired after wearing it for a long time. It is also convenient to store, and one dedicated storage box can hold 30-50 units. Transportation and storage are both worry-free.
If it is a comprehensive museum with large space, multiple exhibition areas, and high visitor flow, the M7 neck-mounted guided tour system would be more suitable. It adopts an advanced RFID-2.4G star distribution system design, with extremely strong anti-interference capability. Even in multi-level exhibition halls, the signal can be stably covered.
Battery life is one of its major advantages. The equipment is equipped with an 800mAh lithium battery, and in full charge state, it can work continuously for more than 16 hours, fully meeting the needs of the museum's all-day opening, without frequent charging to affect reception. The accompanying signal transmitter battery has a working time of up to 12 months, and there is no need to frequently replace the battery, greatly reducing the maintenance cost of the museum.
The operation is also very simple. After tourists receive the equipment, they do not need to manually frequency adjustment or settings. When they walk near any explanation point, the equipment will automatically sense and play the corresponding audio content. Elderly people and children can easily use it. The equipment adopts pure white lacquered processing, with a simple and elegant appearance, which is very compatible with the overall atmosphere of the museum; The shell is wear-resistant and shock-resistant, even if it is occasionally bumped, it will not be easily damaged, suitable for high-frequency use.
Multilingual support is also very flexible. In addition to pre-recording the explanations, it can also be combined with the Yingmi HM8.0 multilingual sharing platform. Later, if you want to update the language content, you can operate online directly, without additional payment, perfectly solving the problem of multilingual reception in museums.
FAQ
Q1: Can the equipment be compatible with the voltage in our country? Do we need to buy an additional transformer?
A1: No need at all! All charging devices of Yingmi are designed with a wide voltage range of 100V-240V. They can be compatible with the voltage in most countries and regions around the world. Once you get the device, you can plug it in directly and use it. This saves the trouble and cost of buying a transformer.
Q2: Besides English, French, and German, can other languages such as Arabic and Thai be supported?
A2: Yes. Yingmi supports multi-language customization. Whether it's mainstream languages or minor languages, as long as you provide the script for explanation, we can help record and import it into the device; it can also be combined with the HM8.0 multi-language sharing platform. If you want to update the language content later, you can do it online without additional payment.
Q3: Will there be interference if multiple groups of tourists visit at the same time?
A3: Absolutely not. Both C7 and M7 adopt digital encoded area position recognition technology and spread spectrum communication technology. They can effectively control the transmission distance and solve the contradiction between control accuracy and mutual interference. Even if multiple groups of tourists are visiting in the exhibition hall at the same time, there will be no interference or signal disturbance problems. This has been verified through thousands of museum cases.
Q4: Can the device's battery life meet the needs of an open museum for the entire day?
A4: Absolutely no problem! The M7 neck-mounted guide device can work continuously for more than 16 hours when fully charged, and the C7 can work for more than 10 hours. Both can cover the 8-10 hours of museum opening time. Moreover, the charging equipment is highly efficient. The C7 charging box can charge 45 devices at a time, and the M7 charging box can charge 32 devices at a time. After charging at night, it can be used normally the next day.
Q5: If the device malfunctions, is the repair convenient? Is the repair period long?
A5: Very convenient and the repair period is short. Yingmi has after-sales service outlets in many countries around the world. If the device malfunctions, you can directly contact the local outlet to submit the faulty device. There is no need to send it back to China. For common faults, they can be repaired on the same day. For complex faults, they can be resolved within 3 working days. The device enjoys one-year free warranty. Quality problems within three months can be directly replaced. The after-sales is guaranteed.
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